All Systems Operational

Updated a few seconds ago

Shared Services

Operational

Production TMS

Operational

Quality TMS

Operational

Final Mile

Operational

Back Office

Operational

Claims Services

Operational

ITS NxGen

Operational

Edge

Operational

External Services

AWS EC2

Amazon Web Services

Cloudflare

DHL

Fedex

MS Office365

Mimecast

SendGrid

Status.io

UPS

3

Upcoming Maintenances

1

Days Until Next Maintenance

2

Incidents Last 7 Days

Scheduled Maintenance

TMS Server MaintenancePlanned Maintenance

Schedule

October 8, 2024 11:00PM - October 9, 2024 1:00AM EDT

Components

Quality TMS

Locations

EUDC298QA, NADC042QA, NADC159QA, NADC250QA, NADC251QA, NADC253QA, NADC254QA, NADC258QA, NADC260QA, NADC262QA, NADC263QA, NADC264QA, NADC265QA, NADC266QA, NADC267QA, NADC268QA, NADC269QA, NADC270QA, NADC271QA, NADC272QA, NADC274QA, NADC278QA, NADC280QA, NADC282QA, NADC283QA, NADC284QA, NADC285QA, NADC286QA, NADC287QA, NADC290QA, NADC291QA, NADC292QA, NADC294QA, NADC295QA, NADC296QA, NADC299QA, NADC301QA, NADC302QA, NADC304QA, NADC308QA, NADC309QA, NADC314QA, NADC316QA, NADC317QA, NADC318QA, NADC321QA, NADC324QA, NADC325QA, NADC326QA, NADC328QA, NADC331QA, NADC332QA, NADC334QA, NADC342QA, NADC343QA, NADC345QA, NADC348QA, NADC361QA, NADC366QA, NADC370QA, NADC372QA, NADC375QA, NADC378QA, NADC394QA, NADC405QA, NADC412QA, NADC414QA, NADC415QA, NADC416QA, NADC419QA, NADC421QA, NADC260QA2, NADC267QA2, NADC280QA2, NADC282QA2, NADC302QA2, NADC307DEV, NADC307SA, NADC319QA4, NADC342QA2, NADC342QA3, NADC371QA2, NADC378QA2, NADC405QA2, NADC405QA3, NADC415QA2, NADC415QA3, NADC415QA4, NADC415QA5, NADC415QA6, NADC415QA7, NADC422QA, NADC252QA, NADC309QA, NADC403QA, NADC391QA, NADC332QA, NADC275QA

Description

For up to 10 minutes during this period, the QA MercuryGate TMS application will not be available. No action should be necessary on your part.
TMS Server MaintenancePlanned Maintenance

Schedule

October 9, 2024 1:00AM - 3:00AM EDT

Components

Production TMS

Locations

EUDC298PA, NADC250PA, NADC251PA, NADC253PA, NADC258PA, NADC262PA, NADC263PA, NADC264PA, NADC265PA, NADC267PA, NADC268PA, NADC269PA, NADC270PA, NADC271PA, NADC272PA, NADC274PA, NADC275PA, NADC276PA, NADC278PA, NADC280PA, NADC281PA, NADC282PA, NADC283PA, NADC284PA, NADC285PA, NADC286PA, NADC287PA, NADC288PA, NADC290PA, NADC291PA, NADC292PA, NADC294PA, NADC295PA, NADC296PA, NADC299PA, NADC301PA, NADC302PA, NADC321PA, NADC334PA, NADC342PA, NADC343PA, NADC418PA, NADC389PA, NADC411PA, NADC418PA2, EUMT003PA, NADC307PA

Description

For up to 10 minutes during this period, the Production MercuryGate TMS application will not be available. No action should be necessary on your part.
TMS Server MaintenancePlanned Maintenance

Schedule

October 12, 2024 10:00PM - 10:30PM EDT

Components

Production TMS

Locations

NADC309PA

Description

For up to 10 minutes during this period, the Production MercuryGate TMS application will not be available. No action should be necessary on your part.

History (Last 7 days)

TMS Server MaintenancePlanned Maintenance

Description

There will be a CSR Promote to the current TMS Version. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59am ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS, Quality TMS


Locations

APMT001PA, NADC325QA


Schedule

October 3, 2024 10:00AM - October 3, 2024 11:59AM EDT


October 3, 2024 10:00AM EDT
[Update] Scheduled maintenance is starting.

October 3, 2024 11:59AM EDT
[Update] Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

There will be a CSR Promote to the current TMS Version. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59pm ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS, Quality TMS


Locations

EUMT001PA, EUMT002PA, NADC297PA, NADC304PA, NADC306PA, NADC344PA, NAMT000PA, NAMT001PA, NAMT002PA, NAMT004PA, NAMT005PA, NAMT006PA, NAMT007PA, NAMT008PA, NAMT009PA, NAMT010PA, NAMT011PA, NAMT012PA, NAMT013PA, NAMT014PA, NAMT015PA, NAMT016PA, NAMT017PA, NAMT018PA, NAMT019PA, NAMT020PA, NAMT021PA, NADC313QA, NADC332PA2, NADC410PA, NAMT003PA2, NAMT022PA, NAMT023PA, NAMT024PA, NAMT025PA, NAMT026PA, EUMT003PA


Schedule

October 2, 2024 10:00PM - October 2, 2024 11:59PM EDT


October 2, 2024 10:00PM EDT
[Update] Scheduled maintenance is starting.

October 2, 2024 11:59PM EDT
[Update] Scheduled maintenance is complete.
Server MaintenancePlanned Maintenance

Description

During this maintenance period, the FinalMile services may become unavailable, no action will be necessary on your part.


Components

Final Mile


Locations

Final Mile US Prod, Final Mile US UAT, Final Mile US QA


Schedule

October 1, 2024 10:00PM - October 1, 2024 11:30PM EDT


October 1, 2024 10:00PM EDT
[Update] Scheduled maintenance is starting.

October 1, 2024 11:30PM EDT
[Update] Scheduled maintenance is complete.
We have identified the issue with MercuryIntegrate QAService Disruption

Incident Status

Service Disruption


Components

Shared Services


Locations

Mercury Integrate QA



October 1, 2024 8:45AM EDT
[Identified] We’re currently working on resolving the issue. We apologize for any inconvenience and will post another update as soon as we learn more.

October 1, 2024 12:24PM EDT
[Resolved] Issue has been resolved. Thank you for your patience while we resolved this issue.
Degraded Email PerformanceDegraded Performance

Incident Status

Degraded Performance


Components

Shared Services


Locations

Email Services



September 30, 2024 5:32PM EDT
[Investigating] SMTP has reported degradation across their Email Delivery service and APIs. Right now emails are being delivered but with a significant delay. They are investigating and will report when a discovery has been made.

September 30, 2024 5:45PM EDT
[Monitoring] SMTP has reported the issue has been fully remediated. We have confirmed normal functionality has been resumed as well. Your service should now operate as expected.

October 1, 2024 7:57AM EDT
[Resolved] Issue has been resolved.
Server MaintenancePlanned Maintenance

Description

During this maintenance period, the FinalMile services may become unavailable, no action will be necessary on your part.


Components

Final Mile, Back Office


Locations

Final Mile US Prod, Final Mile US UAT, Final Mile US QA, Backoffice US Prod, Backoffice US UAT, Backoffice US QA


Schedule

September 30, 2024 10:00PM - September 30, 2024 11:30PM EDT


September 30, 2024 10:00PM EDT
[Update] Scheduled maintenance is starting.

September 30, 2024 11:30PM EDT
[Update] Scheduled maintenance is complete.
Scheduled TMS Server MaintenancePlanned Maintenance

Description

For up to 15 minutes during this period, the Production MercuryGate TMS application will not be available. No action should be necessary on your part.


Components

Production TMS


Locations

NAMT005PA


Schedule

September 30, 2024 10:00PM - September 30, 2024 10:15PM EDT


September 30, 2024 10:00PM EDT
[Update] Scheduled maintenance is starting.

September 30, 2024 10:15PM EDT
[Update] Scheduled maintenance is complete.