All Systems Operational

Updated a few seconds ago

Shared Services

Operational

Production TMS

Operational

Quality TMS

Operational

Final Mile

Operational

Back Office

Operational

Claims Services

Operational

ITS NxGen

Operational

Edge

Operational

External Services

9

Upcoming Maintenances

0

Days Until Next Maintenance

0

Incidents Last 7 Days

Scheduled Maintenance

TMS Server MaintenancePlanned Maintenance

Schedule

June 21, 2024 10:00PM - 10:30PM EDT

Components

Production TMS

Locations

NADC309PA

Description

For up to 10 minutes during this period, the Production MercuryGate TMS application may not be available. No action should be necessary on your part.

Schedule

June 23, 2024 10:00PM - June 24, 2024 8:00AM EDT

Components

Quality TMS

Locations

APMT001QA, NADC345QA, NADC260QA2, NADC391QA

Description

We will be performing extensive database maintenance starting at 10pm EDT. It is possible that your QA TMS will be unavailable until 8am EDT the following morning.

Schedule

June 24, 2024 5:00PM - June 25, 2024 8:00AM EDT

Components

Quality TMS

Locations

EUDC298QA, NADC325QA, NADC348QA, NAMT008QA

Description

We will be performing extensive database maintenance starting at 10pm EDT. It is possible that your QA TMS will be unavailable until 8am EDT the following morning.
TMS Server Maintenance Planned Maintenance

Schedule

June 24, 2024 9:00PM - June 25, 2024 12:00AM EDT

Components

Production TMS

Locations

NADC269PA, NADC274PA, NADC281PA

Description

On June 24 , between 9:00pm - 11:59pm ET, your TMS server will be unavailable for up to 90 minutes. To ensure the continued performance and security of our services, the current version may be upgraded to a point release as necessary. This proactive measure is taken to mitigate any known issues and maintain the integrity of our system. No action should be necessary on your part. If you are unable to log into the server after 12:01am ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.
Server MaintenancePlanned Maintenance

Schedule

June 24, 2024 11:00PM - 11:30PM EDT

Components

Final Mile

Locations

Final Mile US Prod

Description

During this period, there may be a brief interruption to the Final Mile application ( US based environments ), no action should be necessary on your part.
Server MaintenancePlanned Maintenance

Schedule

June 25, 2024 6:00PM - 7:00PM EDT

Components

Final Mile

Locations

Final Mile London Prod, Final Mile Frankfurt Prod

Description

During this period, there may be a brief interruption to the Final Mile application ( EU/UK based environments ), no action should be necessary on your part.
TMS Production PromotesPlanned Maintenance

Schedule

June 26, 2024 10:00PM - 10:30PM EDT

Components

Production TMS

Locations

NADC262PA, NADC272PA, NADC276PA, NADC278PA, NADC280PA, NADC283PA, NADC299PA, NADC309PA

Description

As per our current update policy and previous notice, the below production tenants will be promoted to 3.38.8 on June 26th unless a prior promote is requested. If the tenants are promoted to 3.37 or higher prior to June 26th no promote will occur. See https://status-files.mercurygate.com/Update_announcment.pdf for details on the policy.
TMS Server Maintenance Planned Maintenance

Schedule

June 27, 2024 9:00PM - 11:59PM EDT

Components

Production TMS

Locations

NADC342PA

Description

On JUNE 27 , between 9:00pm - 11:59pm ET, your TMS server will be unavailable for up to 90 minutes. To ensure the continued performance and security of our services, the current version may be upgraded to a point release as necessary. This proactive measure is taken to mitigate any known issues and maintain the integrity of our system. No action should be necessary on your part. If you are unable to log into the server after 12:01am ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.
Server MaintenancePlanned Maintenance

Schedule

June 27, 2024 11:00PM - 11:30PM EDT

Components

Final Mile

Locations

Final Mile US Prod

Description

During this period, there may be a brief interruption to the Final Mile application ( US based environments ), no action should be necessary on your part.

History (Last 7 days)

Description

We will be performing extensive database maintenance starting at 10pm EDT. It is possible that your QA TMS will be unavailable until 8am EDT the following morning.


Components

Quality TMS


Locations

NADC251QA, NADC269QA, NADC271QA, NADC342QA2


Schedule

June 20, 2024 10:00PM - June 21, 2024 8:00AM EDT



June 20, 2024 10:00PM EDT
[Update] Scheduled maintenance is starting.

June 21, 2024 8:00AM EDT
[Update] Scheduled maintenance is complete.
TMS Server Maintenance Planned Maintenance

Description

On JUNE 20 , between 9:00pm - 11:59pm ET, your TMS server will be unavailable for up to 90 minutes. To ensure the continued performance and security of our services, the current version may be upgraded to a point release as necessary. This proactive measure is taken to mitigate any known issues and maintain the integrity of our system. No action should be necessary on your part. If you are unable to log into the server after 12:01am ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

NADC253PA, NADC262PA, NADC295PA


Schedule

June 20, 2024 9:00PM - June 21, 2024 12:00AM EDT



June 20, 2024 9:00PM EDT
[Update] Scheduled maintenance is starting.

June 21, 2024 12:00AM EDT
[Update] Scheduled maintenance is complete.

Description

We will be performing extensive database maintenance starting at 10pm EDT. It is possible that your QA TMS will be unavailable until 8am EDT the following morning.


Components

Quality TMS


Locations

NAMT001QA, NAMT002QA, NAMT015QA, NAMT016QA


Schedule

June 19, 2024 10:00PM - June 20, 2024 8:00AM EDT



June 19, 2024 10:00PM EDT
[Update] Scheduled maintenance is starting.

June 20, 2024 8:00AM EDT
[Update] Scheduled maintenance is complete.
Server MaintenancePlanned Maintenance

Description

During this period, there will be a brief outage to the Final Mile application, no action should be necessary on your part.


Components

Final Mile


Locations

Final Mile US Prod


Schedule

June 19, 2024 11:59PM - June 20, 2024 12:30AM EDT



June 19, 2024 11:59PM EDT
[Update] Maintenance is starting.

June 20, 2024 12:30AM EDT
[Update] Maintenance has ended.

Description

We will be performing extensive database maintenance starting at 10pm EDT. It is possible that your QA TMS will be unavailable until 8am EDT the following morning.


Components

Quality TMS


Locations

NADC275QA, NADC394QA, NADC390QA


Schedule

June 18, 2024 10:00PM - June 19, 2024 8:00AM EDT



June 18, 2024 10:00PM EDT
[Update] Scheduled maintenance is starting.

June 19, 2024 8:00AM EDT
[Update] Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

For up to 10 minutes during this period, the Production MercuryGate TMS application may not be available. No action should be necessary on your part.


Components

Production TMS


Locations

EUDC298PA, NADC250PA, NADC251PA, NADC253PA, NADC258PA, NADC262PA, NADC263PA, NADC264PA, NADC265PA, NADC267PA, NADC268PA, NADC269PA, NADC270PA, NADC271PA, NADC272PA, NADC274PA, NADC275PA, NADC276PA, NADC278PA, NADC280PA, NADC281PA, NADC282PA, NADC283PA, NADC284PA, NADC285PA, NADC286PA, NADC287PA, NADC288PA, NADC290PA, NADC291PA, NADC292PA, NADC294PA, NADC295PA, NADC296PA, NADC299PA, NADC301PA, NADC302PA, NADC321PA, NADC334PA, NADC342PA, NADC343PA, NADC418PA, NADC389PA, NADC411PA, NADC418PA2


Schedule

June 19, 2024 1:00AM - June 19, 2024 3:00AM EDT



June 19, 2024 1:00AM EDT
[Update] Scheduled maintenance is starting.

June 19, 2024 3:00AM EDT
[Update] Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

For up to 10 minutes during this period, the QA MercuryGate TMS application may not be available. No action should be necessary on your part.


Components

Quality TMS


Locations

EUDC298QA, NADC042QA, NADC159QA, NADC250QA, NADC251QA, NADC253QA, NADC254QA, NADC258QA, NADC260QA, NADC262QA, NADC263QA, NADC264QA, NADC265QA, NADC266QA, NADC267QA, NADC268QA, NADC269QA, NADC270QA, NADC271QA, NADC272QA, NADC274QA, NADC275QA, NADC278QA, NADC280QA, NADC282QA, NADC283QA, NADC284QA, NADC285QA, NADC286QA, NADC287QA, NADC290QA, NADC291QA, NADC292QA, NADC294QA, NADC295QA, NADC296QA, NADC299QA, NADC301QA, NADC302QA, NADC304QA, NADC308QA, NADC309QA, NADC314QA, NADC316QA, NADC317QA, NADC318QA, NADC321QA, NADC324QA, NADC325QA, NADC326QA, NADC328QA, NADC331QA, NADC332QA, NADC334QA, NADC342QA, NADC343QA, NADC345QA, NADC348QA, NADC361QA, NADC364QA, NADC366QA, NADC370QA, NADC372QA, NADC375QA, NADC378QA, NADC379QA, NADC394QA, NADC405QA, NADC412QA, NADC414QA, NADC415QA, NADC416QA, NADC418QA, NADC419QA, NADC421QA, NADC260QA2, NADC267QA2, NADC280QA2, NADC282QA2, NADC302QA2, NADC307DEV, NADC307SA, NADC319QA4, NADC342QA2, NADC342QA3, NADC371QA2, NADC378QA2, NADC405QA2, NADC405QA3, NADC415QA2, NADC415QA3, NADC415QA4, NADC415QA5, NADC415QA6, NADC415QA7, NADC422QA, NADC252QA, NADC309QA, NADC403QA, NADC391QA, NADC402QA, NADC332QA


Schedule

June 18, 2024 11:00PM - June 19, 2024 1:00AM EDT



June 18, 2024 11:00PM EDT
[Update] Scheduled maintenance is starting.

June 19, 2024 1:00AM EDT
[Update] Scheduled maintenance is complete.
TMS Server Maintenance Planned Maintenance

Description

On JUNE 17 , between 9:00pm - 11:59pm ET, your TMS server will be unavailable for up to 90 minutes. To ensure the continued performance and security of our services, the current version may be upgraded to a point release as necessary. This proactive measure is taken to mitigate any known issues and maintain the integrity of our system. No action should be necessary on your part. If you are unable to log into the server after 12:01am ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

NADC265PA, NADC276PA


Schedule

June 17, 2024 9:00PM - June 18, 2024 12:00AM EDT



June 17, 2024 9:00PM EDT
[Update] Scheduled maintenance is starting.

June 18, 2024 12:00AM EDT
[Update] Scheduled maintenance is complete.