All Systems Operational

Updated a few seconds ago

Shared Services

Operational

Production TMS

Operational

Quality TMS

Operational

Final Mile

Operational

Back Office

Operational

Claims Services

Operational

ITS NxGen

Operational

Edge

Operational

External Services

7

Upcoming Maintenances

2

Days Until Next Maintenance

0

Incidents Last 7 Days

Scheduled Maintenance

Server MaintenancePlanned Maintenance

Schedule

July 29, 2024 6:00PM - 8:00PM EDT

Components

Final Mile, Back Office

Locations

Final Mile Frankfurt Prod, Final Mile Frankfurt UAT, Final Mile Frankfurt QA, Backoffice Frankfurt Prod, Backoffice Frankfurt UAT, Backoffice Frankfurt QA

Description

During this maintenance period, the FinalMile services may become unavailable, no action will be necessary on your part.
Server MaintenancePlanned Maintenance

Schedule

July 30, 2024 10:00PM - 11:30PM EDT

Components

Final Mile

Locations

Final Mile US Prod

Description

During this maintenance period, the FinalMile services may become unavailable, no action will be necessary on your part.
TMS Server MaintenancePlanned Maintenance

Schedule

July 30, 2024 11:00PM - July 31, 2024 1:00AM EDT

Components

Quality TMS

Locations

EUDC298QA, NADC042QA, NADC159QA, NADC250QA, NADC251QA, NADC253QA, NADC254QA, NADC258QA, NADC260QA, NADC262QA, NADC263QA, NADC264QA, NADC265QA, NADC266QA, NADC267QA, NADC268QA, NADC269QA, NADC270QA, NADC271QA, NADC272QA, NADC274QA, NADC278QA, NADC280QA, NADC282QA, NADC283QA, NADC284QA, NADC285QA, NADC286QA, NADC287QA, NADC290QA, NADC291QA, NADC292QA, NADC294QA, NADC295QA, NADC296QA, NADC299QA, NADC301QA, NADC302QA, NADC304QA, NADC308QA, NADC309QA, NADC314QA, NADC316QA, NADC317QA, NADC318QA, NADC321QA, NADC324QA, NADC325QA, NADC326QA, NADC328QA, NADC331QA, NADC332QA, NADC334QA, NADC342QA, NADC343QA, NADC345QA, NADC348QA, NADC361QA, NADC364QA, NADC366QA, NADC370QA, NADC372QA, NADC375QA, NADC378QA, NADC379QA, NADC394QA, NADC405QA, NADC412QA, NADC414QA, NADC415QA, NADC416QA, NADC419QA, NADC421QA, NADC260QA2, NADC267QA2, NADC280QA2, NADC282QA2, NADC302QA2, NADC307DEV, NADC307SA, NADC319QA4, NADC342QA2, NADC342QA3, NADC371QA2, NADC378QA2, NADC405QA2, NADC405QA3, NADC415QA2, NADC415QA3, NADC415QA4, NADC415QA5, NADC415QA6, NADC415QA7, NADC422QA, NADC252QA, NADC309QA, NADC403QA, NADC391QA, NADC402QA, NADC332QA

Description

For 10 minutes during this period, the QA MercuryGate TMS application will not be available. No action should be necessary on your part.
TMS Server MaintenancePlanned Maintenance

Schedule

July 31, 2024 1:00AM - 3:00AM EDT

Components

Production TMS

Locations

EUDC298PA, NADC250PA, NADC251PA, NADC253PA, NADC258PA, NADC262PA, NADC263PA, NADC264PA, NADC265PA, NADC267PA, NADC268PA, NADC269PA, NADC270PA, NADC271PA, NADC272PA, NADC274PA, NADC276PA, NADC278PA, NADC280PA, NADC281PA, NADC282PA, NADC283PA, NADC284PA, NADC285PA, NADC286PA, NADC287PA, NADC288PA, NADC290PA, NADC291PA, NADC292PA, NADC294PA, NADC295PA, NADC296PA, NADC299PA, NADC301PA, NADC302PA, NADC321PA, NADC334PA, NADC342PA, NADC343PA, NADC418PA, NADC389PA, NADC411PA, NADC418PA2

Description

For 10 minutes during this period, the Production MercuryGate TMS application will not be available. No action should be necessary on your part.
Server MaintenancePlanned Maintenance

Schedule

July 31, 2024 6:00PM - 8:00PM EDT

Components

Final Mile, Back Office

Locations

Final Mile London Prod, Final Mile London UAT, Final Mile London QA, Backoffice London Prod, Backoffice London UAT, Backoffice London QA

Description

During this maintenance period, the FinalMile services may become unavailable, no action will be necessary on your part.
Carma PROD Maintenance Planned Maintenance

Schedule

August 1, 2024 8:00PM - 9:59PM EDT

Components

Shared Services

Locations

Carma

Description

On August 1, between 8:00pm - 9:59pm ET, the shared Carma server will be unavailable for up to 90 minutes. To ensure the continued performance and security of our services, the current version may be upgraded to a point release as necessary. This proactive measure is taken to mitigate any known issues and maintain the integrity of our system. No action should be necessary on your part. If you are unable to log into the server after 12:01am ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.
TMS Server MaintenancePlanned Maintenance

Schedule

August 2, 2024 10:00PM - 10:30PM EDT

Components

Production TMS

Locations

NADC309PA

Description

For 10 minutes during this period, the Production MercuryGate TMS application will not be available. No action should be necessary on your part.

History (Last 7 days)

Description

We will be performing extensive database maintenance starting at 10pm EDT. It is possible that your QA TMS will be unavailable until 8am EDT the following morning. To ensure the continued performance and security of our services, the current version may be upgraded to a point release as necessary. This proactive measure is taken to mitigate any known issues and maintain the integrity of our system.


Components

Quality TMS


Locations

NADC278QA, NADC282QA


Schedule

July 25, 2024 10:00PM - July 26, 2024 8:00AM EDT



July 25, 2024 10:00PM EDT
[Update] Scheduled maintenance is starting.

July 26, 2024 8:00AM EDT
[Update] Scheduled maintenance is complete.

Description

All Carma QA databases will receive an update that requires downtime. Downtime for each should be 30 minutes or less.


Components

Shared Services


Locations

Carma QA


Schedule

July 25, 2024 7:00PM - July 25, 2024 11:59PM EDT



July 25, 2024 7:00PM EDT
[Update] MercuryGate QA Carma Maintenance Beginning

July 25, 2024 11:59PM EDT
[Update] MercuryGate QA Carma Maintenance Complete
TMS Server MaintenancePlanned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 3.38.18. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59am ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS, Quality TMS


Locations

APMT001PA, NADC325QA


Schedule

July 25, 2024 10:00AM - July 25, 2024 11:59AM EDT



July 25, 2024 10:00AM EDT
[Update] Scheduled maintenance is starting.

July 25, 2024 11:59AM EDT
[Update] Scheduled maintenance is complete.

Description

We will be performing extensive database maintenance starting at 10pm EDT. It is possible that your QA TMS will be unavailable until 8am EDT the following morning. To ensure the continued performance and security of our services, the current version may be upgraded to a point release as necessary. This proactive measure is taken to mitigate any known issues and maintain the integrity of our system.


Components

Quality TMS


Locations

NADC042QA, NADC274QA, NADC286QA, NADC301QA


Schedule

July 24, 2024 10:00PM - July 25, 2024 8:00AM EDT



July 24, 2024 10:00PM EDT
[Update] Scheduled maintenance is starting.

July 25, 2024 8:00AM EDT
[Update] Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 3.38.18. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59pm ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS, Quality TMS


Locations

EUMT001PA, EUMT002PA, NADC297PA, NADC304PA, NADC306PA, NADC344PA, NAMT000PA, NAMT001PA, NAMT002PA, NAMT004PA, NAMT005PA, NAMT006PA, NAMT007PA, NAMT008PA, NAMT009PA, NAMT010PA, NAMT011PA, NAMT012PA, NAMT013PA, NAMT014PA, NAMT015PA, NAMT016PA, NAMT017PA, NAMT018PA, NAMT020PA, NAMT021PA, NADC313QA, NADC332PA2, NADC410PA, NAMT003PA2, NAMT022PA, NAMT023PA, NAMT024PA, NAMT025PA, NAMT026PA


Schedule

July 24, 2024 10:00PM - July 24, 2024 11:59PM EDT



July 24, 2024 10:00PM EDT
[Update] Scheduled maintenance is starting.

July 24, 2024 11:59PM EDT
[Update] Scheduled maintenance is complete.
Server Maintenance Planned Maintenance

Description

During this maintenance period, the FinalMile services may become unavailable, no action will be necessary on your part.


Components

Final Mile


Locations

Final Mile US Prod


Schedule

July 24, 2024 10:00PM - July 24, 2024 11:00PM EDT



July 23, 2024 1:26PM EDT
[Update] This maintenance has been rescheduled for 07/24/2024, at 10:00 PM.

July 24, 2024 11:01PM EDT
[Update] Maintenance has ended.

July 24, 2024 11:01PM EDT
[Update] Maintenance has ended.

Description

We will be performing extensive database maintenance starting at 10pm EDT. It is possible that your QA TMS will be unavailable until 8am EDT the following morning. To ensure the continued performance and security of our services, the current version may be upgraded to a point release as necessary. This proactive measure is taken to mitigate any known issues and maintain the integrity of our system.


Components

Quality TMS


Locations

NADC253QA, NADC372QA, NADC375QA


Schedule

July 23, 2024 10:00PM - July 24, 2024 8:00AM EDT



July 23, 2024 10:00PM EDT
[Update] Scheduled maintenance is starting.

July 24, 2024 8:00AM EDT
[Update] Scheduled maintenance is complete.

Description

We will be performing extensive database maintenance starting at 10pm EDT. It is possible that your QA TMS will be unavailable until 8am EDT the following morning. To ensure the continued performance and security of our services, the current version may be upgraded to a point release as necessary. This proactive measure is taken to mitigate any known issues and maintain the integrity of our system.


Components

Quality TMS


Locations

NADC254QA, NADC260QA, NADC267QA, NADC272QA, NADC291QA, NADC326QA, NADC332QA, NADC332QA


Schedule

July 21, 2024 10:00PM - July 22, 2024 8:00AM EDT



July 21, 2024 10:00PM EDT
[Update] Scheduled maintenance is starting.

July 22, 2024 8:01AM EDT
[Update] Scheduled maintenance is complete.