All Systems Operational

Updated a few seconds ago

Shared Services

Operational

Production TMS

Operational

Quality TMS

Operational

Final Mile

Operational

Back Office

Operational

Claims Services

Operational

ITS NxGen

Operational

Edge

Operational

External Services

AWS EC2

Amazon Web Services

Cloudflare

DHL

Fedex

MS Office365

Mimecast

SendGrid

Status.io

UPS

3

Upcoming Maintenances

0

Days Until Next Maintenance

0

Incidents Last 7 Days

Scheduled Maintenance

Production PromotesPlanned Maintenance

Schedule

October 7, 2024 5:36PM - 5:36PM EDT

Components

Production TMS

Locations

EUDC298PA, NADC262PA, NADC272PA, NADC276PA, NADC287PA, NADC290PA, NADC302PA, NADC342PA, NADC343PA

Description

As per our current update policy and previous notices sent, the below production tenants will be promoted to the latest 25.10708 release on December 11th unless a prior promotion is requested. If the tenants are promoted to 24.10708.x or higher prior to December 11th no change will occur. The 25.10708 release is available for testing in QA. We recommend testing that now. This maintenance will be updated for reminders and to reflect tenant version changes. See https://status-files.mercurygate.com/Update_announcment.pdf for details on the policy.
TMS Server MaintenancePlanned Maintenance

Schedule

November 21, 2024 10:00AM - 11:59AM EST

Components

Production TMS, Quality TMS

Locations

APMT001PA, NADC325QA

Description

There will be a CSR Promote to the current TMS Version. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59am ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.
TMS Server MaintenancePlanned Maintenance

Schedule

November 22, 2024 10:00PM - 10:30PM EST

Components

Production TMS

Locations

NADC309PA

Description

For up to 10 minutes during this period, the Production MercuryGate TMS application will not be available. No action should be necessary on your part.

History (Last 7 days)

TMS Server MaintenancePlanned Maintenance

Description

There will be a CSR Promote to the current TMS Version. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59pm ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS, Quality TMS


Locations

EUMT001PA, EUMT002PA, NADC297PA, NADC304PA, NADC306PA, NADC344PA, NAMT000PA, NAMT001PA, NAMT002PA, NAMT004PA, NAMT005PA, NAMT006PA, NAMT007PA, NAMT008PA, NAMT009PA, NAMT010PA, NAMT011PA, NAMT012PA, NAMT013PA, NAMT014PA, NAMT015PA, NAMT016PA, NAMT017PA, NAMT018PA, NAMT019PA, NAMT020PA, NAMT021PA, NADC313QA, NADC332PA2, NADC410PA, NAMT003PA2, NAMT022PA, NAMT023PA, NAMT024PA, NAMT025PA, NAMT026PA, EUMT003PA


Schedule

November 20, 2024 10:00PM - November 20, 2024 11:59PM EST


November 20, 2024 10:00PM EST
[Update] Scheduled maintenance is starting.

November 20, 2024 11:59PM EST
[Update] Scheduled maintenance is complete.
Server MaintenancePlanned Maintenance

Description

During this maintenance period, the FinalMile services may become unavailable, no action will be necessary on your part.


Components

Final Mile, Back Office


Locations

Final Mile London Prod, Final Mile London UAT, Final Mile London QA, Backoffice London Prod, Backoffice London UAT, Backoffice London QA


Schedule

November 20, 2024 6:00PM - November 20, 2024 8:00PM EST


November 20, 2024 6:00PM EST
[Update] Scheduled maintenance is starting.

November 20, 2024 8:00PM EST
[Update] Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

For up to 10 minutes during this period, the Production MercuryGate TMS application will not be available. No action should be necessary on your part.


Components

Production TMS


Locations

EUDC298PA, NADC250PA, NADC251PA, NADC253PA, NADC258PA, NADC262PA, NADC263PA, NADC264PA, NADC265PA, NADC267PA, NADC268PA, NADC269PA, NADC270PA, NADC271PA, NADC272PA, NADC274PA, NADC275PA, NADC276PA, NADC278PA, NADC280PA, NADC281PA, NADC282PA, NADC283PA, NADC284PA, NADC285PA, NADC286PA, NADC287PA, NADC288PA, NADC290PA, NADC291PA, NADC292PA, NADC294PA, NADC295PA, NADC296PA, NADC299PA, NADC301PA, NADC302PA, NADC321PA, NADC334PA, NADC342PA, NADC343PA, NADC418PA, NADC389PA, NADC411PA, NADC418PA2, EUMT003PA, NADC307PA


Schedule

November 20, 2024 1:00AM - November 20, 2024 3:00AM EST


November 20, 2024 1:00AM EST
[Update] Scheduled maintenance is starting.

November 20, 2024 3:00AM EST
[Update] Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

For up to 10 minutes during this period, the QA MercuryGate TMS application will not be available. No action should be necessary on your part.


Components

Quality TMS


Locations

EUDC298QA, NADC042QA, NADC159QA, NADC250QA, NADC251QA, NADC253QA, NADC254QA, NADC258QA, NADC260QA, NADC262QA, NADC263QA, NADC264QA, NADC265QA, NADC266QA, NADC267QA, NADC268QA, NADC269QA, NADC270QA, NADC271QA, NADC272QA, NADC274QA, NADC278QA, NADC280QA, NADC282QA, NADC283QA, NADC284QA, NADC285QA, NADC286QA, NADC287QA, NADC290QA, NADC291QA, NADC292QA, NADC294QA, NADC295QA, NADC296QA, NADC299QA, NADC301QA, NADC302QA, NADC304QA, NADC308QA, NADC309QA, NADC314QA, NADC316QA, NADC317QA, NADC318QA, NADC321QA, NADC324QA, NADC325QA, NADC326QA, NADC328QA, NADC331QA, NADC332QA, NADC334QA, NADC342QA, NADC343QA, NADC345QA, NADC348QA, NADC361QA, NADC366QA, NADC370QA, NADC372QA, NADC375QA, NADC378QA, NADC394QA, NADC405QA, NADC412QA, NADC414QA, NADC415QA, NADC416QA, NADC419QA, NADC421QA, NADC260QA2, NADC267QA2, NADC280QA2, NADC282QA2, NADC302QA2, NADC307DEV, NADC307SA, NADC319QA4, NADC342QA2, NADC342QA3, NADC371QA2, NADC378QA2, NADC405QA2, NADC405QA3, NADC415QA2, NADC415QA3, NADC415QA4, NADC415QA5, NADC415QA6, NADC415QA7, NADC422QA, NADC252QA, NADC309QA, NADC403QA, NADC391QA, NADC332QA, NADC275QA


Schedule

November 19, 2024 11:00PM - November 20, 2024 1:00AM EST


November 19, 2024 11:00PM EST
[Update] Scheduled maintenance is starting.

November 20, 2024 1:00AM EST
[Update] Scheduled maintenance is complete.
Server MaintenancePlanned Maintenance

Description

During this maintenance period, the FinalMile services may become unavailable, no action will be necessary on your part.


Components

Final Mile, Back Office


Locations

Final Mile Frankfurt Prod, Final Mile Frankfurt UAT, Final Mile Frankfurt QA, Backoffice Frankfurt Prod, Backoffice Frankfurt UAT, Backoffice Frankfurt QA


Schedule

November 18, 2024 6:00PM - November 18, 2024 8:00PM EST


November 18, 2024 6:00PM EST
[Update] Scheduled maintenance is starting.

November 18, 2024 8:00PM EST
[Update] Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

There will be a CSR Promote to the current TMS Version. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59am ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS, Quality TMS


Locations

APMT001PA, NADC325QA


Schedule

November 14, 2024 10:00AM - November 14, 2024 11:59AM EST


November 14, 2024 10:00AM EST
[Update] Scheduled maintenance is starting.

November 14, 2024 11:59AM EST
[Update] Scheduled maintenance is complete.