All Systems Operational

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Shared Services

Operational

Production TMS

Operational

Quality TMS

Operational

Final Mile

Operational

Back Office

Operational

Claims Services

Operational

ITS NxGen

Operational

Edge

Operational

External Services

AWS EC2

Amazon Web Services

Cloudflare

DHL

Fedex

MS Office365

Mimecast

SendGrid

Status.io

UPS

5

Upcoming Maintenances

1

Days Until Next Maintenance

1

Incidents Last 7 Days

Scheduled Maintenance

SMTP.com MaintenancePlanned Maintenance

Schedule

April 1, 2025 1:58PM - April 10, 2025 11:59PM EDT

Components

Shared Services

Locations

Email Services

Description

Smtp.com has scheduled maintenance over the next several days. There could be delivery issues as they perform maintenance.
TMS Server MaintenancePlanned Maintenance

Schedule

April 3, 2025 8:00PM - 9:15PM EDT

Components

Quality TMS

Locations

NADC254QA, NADC264QA, NADC268QA

Description

For up to 10 minutes during this period, the QA MercuryGate TMS application may become unavailable. No action should be necessary on your part.
TMS Database MaintenancePlanned Maintenance

Schedule

April 7, 2025 12:00AM - 12:30AM EDT

Components

Production TMS

Locations

NADC275PA

Description

Minor maintenance to rename remaining components from multitenant back to Landair.
Production PromotesPlanned Maintenance

Schedule

April 9, 2025 10:01PM - 10:30PM EDT

Components

Production TMS

Locations

NADC250PA, NADC253PA, NADC258PA, NADC263PA, NADC269PA, NADC278PA, NADC281PA, NADC282PA, NADC283PA, NADC284PA, NADC285PA, NADC288PA, NADC291PA, NADC295PA, NADC296PA, NADC301PA, NADC309PA, NADC321PA, NADC334PA, NADC389PA

Description

As per our current update policy, the below production tenants will be promoted to the latest 25.10120 release on April 9th unless a prior promotion is requested. If the tenants are promoted to 24.10930 or higher prior to April 9th no change will occur.
Final Mile Database Maintenance PlannedPlanned Maintenance

Schedule

May 5, 2025 10:00PM - 11:59PM EDT

Components

Final Mile, Back Office

Locations

Final Mile US Prod, Final Mile US UAT, Final Mile US QA, Backoffice US Prod, Backoffice US UAT, Backoffice US QA

Description

We will be performing an upgrade on utility databases that support the Final Mile product. The downtime for the maintenance may be as long as 2 hours while we verify application availability and validate functionality after the upgrade.

History (Last 7 days)

TMS Server MaintenancePlanned Maintenance

Description

For up to 10 minutes during this period, the QA MercuryGate TMS application may become unavailable. No action should be necessary on your part.


Components

Quality TMS


Locations

NADC291QA, NADC294QA, NADC426QA


Schedule

April 1, 2025 8:00PM - April 1, 2025 9:15PM EDT


April 1, 2025 8:00PM EDT
[Update] Scheduled maintenance is starting.

April 1, 2025 9:15PM EDT
[Update] Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

For up to 10 minutes during this period, the Production MercuryGate TMS application may become unavailable. No action should be necessary on your part.


Components

Production TMS


Locations

NAMT008PA, NAMT011PA, NAMT012PA, NAMT018PA


Schedule

April 1, 2025 1:00AM - April 1, 2025 2:00AM EDT


April 1, 2025 1:00AM EDT
[Update] Scheduled maintenance is starting.

April 1, 2025 2:00AM EDT
[Update] Scheduled maintenance is complete.
P44 Rating Is DownService Disruption

Incident Status

Service Disruption


Components

Shared Services


Locations

Project44



March 31, 2025 6:05PM EDT
[Monitoring] We have been notified that P44 is experiencing an outage with LTL rating. We are monitoring.

March 31, 2025 8:02PM EDT
[Resolved] P44 has resolved the incident.
TMS Server MaintenancePlanned Maintenance

Description

For up to 10 minutes during this period, the Production MercuryGate TMS application may become unavailable. No action should be necessary on your part.


Components

Production TMS


Locations

NADC309PA


Schedule

March 28, 2025 10:00PM - March 28, 2025 10:30PM EDT


March 28, 2025 10:00PM EDT
[Update] Scheduled maintenance is starting.

March 28, 2025 10:30PM EDT
[Update] Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

For up to 10 minutes during this period, the Production MercuryGate TMS application may become unavailable. No action should be necessary on your part.


Components

Quality TMS


Locations

NADC412QA, NADC280QA2, NADC436QA


Schedule

March 27, 2025 8:00PM - March 27, 2025 9:15PM EDT


March 27, 2025 8:00PM EDT
[Update] Scheduled maintenance is starting.

March 27, 2025 9:15PM EDT
[Update] Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.10120.8. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59am ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS, Quality TMS


Locations

APMT001PA, NADC325QA


Schedule

March 27, 2025 10:00AM - March 27, 2025 11:59AM EDT


March 27, 2025 10:00AM EDT
[Update] Scheduled maintenance is starting.

March 27, 2025 11:59AM EDT
[Update] Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.10120.8. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 3:59am ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

NAMT002PA


Schedule

March 27, 2025 2:00AM - March 27, 2025 3:59AM EDT


March 27, 2025 2:00AM EDT
[Update] Scheduled maintenance is starting.

March 27, 2025 3:59AM EDT
[Update] Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.10120.8. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59pm ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS, Quality TMS


Locations

EUMT001PA, EUMT002PA, NADC297PA, NADC304PA, NADC306PA, NADC344PA, NAMT000PA, NAMT001PA, NAMT004PA, NAMT005PA, NAMT006PA, NAMT007PA, NAMT008PA, NAMT009PA, NAMT010PA, NAMT011PA, NAMT012PA, NAMT013PA, NAMT014PA, NAMT015PA, NAMT016PA, NAMT017PA, NAMT018PA, NAMT019PA, NAMT020PA, NAMT021PA, NADC313QA, NADC332PA2, NADC410PA, NAMT003PA2, NAMT022PA, NAMT023PA, NAMT024PA, NAMT025PA, NAMT026PA, EUMT003PA


Schedule

March 26, 2025 10:00PM - March 26, 2025 11:59PM EDT


March 26, 2025 10:00PM EDT
[Update] Scheduled maintenance is starting.

March 26, 2025 11:59PM EDT
[Update] Scheduled maintenance is complete.
ITS Unplanned Server MaintenancePlanned Maintenance

Description

We will be having an unplanned maintenance window tonight, March 26, 2025 at 7pm PT (10pm ET) for about one hour. The application will be unavailable at this time so please plan accordingly. We will be releasing an update to the 7501 Line Details which will now automatically detect if IEEPA applies and automatically insert it. It will run the Section 301 rules, Section 232 rules and then ‘Other’ rules which includes IEEPA. To try and future-proof this, the ‘Other’ rules list will allow multiple selections to be made in the event new HTS numbers are required for additional tariffs. For IEEPA, only select the one IEEPA HTS that applies. HTS numbers will be inserted in the order based on CBP guidance. Remember, you can edit (or delete) any automatically inserted sequence. When editing the HTS, please remember to tab through the row to save it. If you have questions, please contact Customer Service.


Components

ITS NxGen


Locations

ITSNAW2, ITSNAW3


Schedule

March 26, 2025 10:00PM - March 26, 2025 11:00PM EDT


March 26, 2025 10:00PM EDT
[Update] Scheduled maintenance is starting.

March 26, 2025 11:00PM EDT
[Update] Scheduled maintenance is complete.